Articles on: Troubleshooting

Quiz generation is stuck or failing

Quiz generation is stuck or failing


Generation is taking long


  • Pro Mode with large documents can take up to 3–4 minutes — this is normal.
  • If it appears stuck beyond 5 minutes, check your internet connection.
  • If it fails, tap Retry.


Tips to fix generation failures


  1. Check your internet connection — AI generation requires a stable connection.
  2. Try Fast Mode instead of Pro Mode.
  3. If using a PDF or document, make sure the file is not corrupted or password-protected.
  4. Reduce the number of questions (e.g., try 10 instead of 50).
  5. Try a smaller or simpler input.


If generation keeps failing after multiple attempts, contact support via Settings → Help → Chat with us and describe what source/content you were using.

Updated on: 15/04/2026

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